F.A.Q.

Find answers to commonly asked questions about electric bicycles

An e-bicycle is a motorized bicycle with an integrated motor used to power movement. Our e-bicycles have a pedal assist system, enabling you to control the amount of assistance provided by the motor. The difference with a normal bike is that an e-bicycle requires much less effort to cycle and is a lot more fun to ride!

An e-bicycle is much faster than a regular bicycle, can ride uphill easily and enables the rider to do more and sweat less. Our e-bikes can cover up to 32 Km per hour and are significantly cheaper to maintain than motorbikes or cars since they use zero fuel. They are also good for the environment as they emit significantly less CO2 compared to other forms of transport.

We currently rent exclusively  to businesses on a monthly or weekly basis. The worry free e-bicycle service rental includes free service for fair usage, regular support and enables businesses to opt out at any time.

Yes you can purchase an e-bike from us starting from KES 96,999You can also purchase an e-bicycle on instalments and pay on a daily, weekly or monthly basis depending on what is most suitable for you. Interested? Learn more at https://hakki.co.ke/ebee/ or call us via 0709 155 501 or [email protected] for more information

You can charge a battery from 20% to 80% in just 2 hours. A battery that is fully empty will take approximately 4 – 5 hours to charge. However, you can still cycle like a normal bicycle with an empty battery!

Our eBees (and most e-bicycles) currently do not recharge by pedaling. However, you can charge easily from any regular power outlet.

The XL battery is enough to last up to 90 Kms per charge while the Large battery covers a range of up to 50 Kms based on many variables including weight carried on the e-bicycle, terrain, elevations etc.

Our eBees can go up to 32 Km/h!

eBicycle limits are regulated globally to ensure safety of the riders.

Yes. Our e-bicycles have pedal assist technology, which means that with a small pedal, you get a big boost. They have an inbuilt torque sensor that measures how much effort the rider is applying to the pedals and the motor’s output will be activated to match this. This makes it remarkably easier to pedal on an electric bicycle, even for longer distances.

Our e-bikes are made with 85% locally available parts, which means you can get assistance from any nearby bicycle shop for minor repairs. We also offer service and maintenance support at our service centers at Chaka Road, Kilimani and Westlands, along Mpaka Road. 

No, eBees are manufactured intact by design for best safety and quality standards and do not allow detaching a motor from the bicycle and reattaching it to a regular one.

Kindly reach out to our sales and service line on 0709 155 501. In case you’re part of our delivery rider team, reach out to 0709 155 556 and we shall be happy to assist you at the earliest opportunity.

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