Frequently Asked Questions
Currently we lease our ebees at a rate of KES2000/week inc. of VAT. On top of that we charge KES750/week for the e-fuel we provide in the form of a battery.
Before pick-up of the bike, we charge a KES9500 deposit.
These charges include maintenance under normal use.
To be onboarded, you need to have a valid KRA pin and business registration number. Furthermore you will need to pay the deposit before pick-up.
Once registration is complete, the onboarding begins and you shall receive safety and operational training then you shall receive the bike.
The subscription is monthly with one months termination notice.
At this moment it is not possible to buy an ebee. We only lease to business customers in the delivery sector. The reason we don’t sell ebees, is that the lack of service network in Kenya at the moment.
However keep an eye out on our channels, we will be launching a purchase and Rent-to-Own options very soon. Share an email with [email protected] if you would like to be kept up to date on this.
You can charge a battery from 20% to 80% in just 1 hour. A battery that is fully empty will take about 4-6 hours to charge. However, you can still cycle the normal way with an empty battery!
The battery is enough to last on a range of 60 – 80 kms per charge. Depending on the weight carried on the bike and if the roads are very hilly.
Our ebees can cover upto 30 km/h, and they go uphill much faster than a regular bike!
If e-bikes could go to higher speeds then they would be regulated like a motorbike which would require registration, licences, insurance, etc. The limit to where they can be ridden would also be upheld, e.g. Kenya’s Nairobi city does not allow entry of Bodaboda.\
Ebees are great because they do not require registration or licences and there are so many places that are accessible for an ebee.
All normal wear and tear are included in the subscription. This means that during the rental period, maintenance is periodically carried out on-site to ensure that your ebees do not go out of service. Our team will contact you to schedule this.
However, damage due to mishandling or gross negligence is not covered. Bikes will be repaired within 2 hours. If the bike can’t be repaired within that time frame, the customer will receive a replacement bike.
- An ebee is faster than a regular bike, our e-bikes can cover up to 30km per hour.
- An ebee also rides uphill easily compared to normal bikes because of the assistance of the motor.
- An ebee is also significantly cheaper than a motorbike since it uses no fuel.
- And it’s fun! Try one, you’ll see.